Lithgow Workies Club Motel has received the HotelsCombined Recognition of Excellence after receiving 178 reviews for an impressive rating of 9.1 out of 10.
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According to HotelsCombined, the Lithgow Workies Club Motel boasts a high satisfaction rating among guests and travel industry experts.
Lithgow Workies Club Motel manager Julie Rushworth said the club prided itself on ensuring the motel was the premium product in the Lithgow area.
“We have a great accommodation product that is reasonably priced with the convenience of a registered club all under one roof,” she said.
“We work very hard at providing quality product and service and it is so rewarding to hear that we have one another award for our motel.”
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HotelsCombined, the Australian-based hotel meta-search company, performed an extensive survey covering different types of accommodation within Australia.
This survey was based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
- At the time of judging, a winner is rated 8.50/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.
- They couldn’t detect any major customer service problems, nor recurring or unresolved issues.
- HotelsCombined consider the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.
“We are thrilled to be working with the best hotels in Australia and the Lithgow Workies Club Motel is certainly among them,” market manager of HotelsCombined Australia Alberto Castellucchio said.
“What is different about the Recognition of Excellence is the way information is gathered and analysed: it all depends on the guest and his or her experience with that particular accommodation.”
“With this award, we’d like to make it even easier for every traveller to identify the best hotel.”
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