Given the damage caused to Jenolan Caves Road from the extreme weather event in March, Transport for NSW has further advised that access will be closed for the foreseeable future.
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As there is no alternate access, there will be an extended closure of the Jenolan Caves precinct.
They expect to be back in business by mid-May.
"This closure extension continues to be a tough decision for our business. We understand you may be disappointed," the business owners said.
"However, we offer complete booking flexibility, and we are happy to assist you, by organising a voucher, valid for up to three years, or providing a refund."
The closure extension will give Transport for NSW time to finalise their risk assessment of the '2-Mile' road into Jenolan from Oberon side.
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That will provide them with key information to determine traffic management solutions, ensuring the safety of staff and guests. The extension is also required to determine a long-term recovery and access plan for the Hampton Bend and '5-Mile' road into Jenolan from Sydney side which will take considerably longer to repair.
"These access roads affect the travel route for staff, guests and the community, and therefore adequate time is needed to determine safe solutions and alternatives."
If you require assistance about:
- accommodation & dining - bookings@jenolancaves.org.au - 02 6339 9247 (today only) and 02 63593900 thereafter
- cave tours - reception@jenolancaves.org.au - 02 6339 9216 (today only) and 02 6359 3923 thereafter
The business is getting lots of calls, so if you can't get through immediately, please leave a message or email, and they will respond as soon as they can.
"We apologise for the inconvenience but have made this necessary decision as we pride ourselves on the safety, comfort and enjoyment of our guests and staff. We look forward to providing you with an update and welcoming you back to Jenolan Caves soon," they said.
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