Landscaping is one of the main things people like to do when renovating a property to increase its value or simply improving their home. It's also of one of the things that brings people unstuck when they realise how much time and expertise you need for a lot of the work involved, which is why Wallerawang Landscaping and Construction has been in constant demand over the past decade. Director of Wallerawang Landscaping, Shane Morris, said he started the business in 2007 with a strong vision of what he wanted to achieve in the future. "The key business metrics I value are passion, freedom and impact and these are not isolated - they work together and are achieved together," he said.
"Without a passion for your business, you can't have the freedom you desire or the strength to make an impact. Without freedom, you'll never make an impact and your passion is wasted. If you are not making an impact you're not experiencing the freedom running your own business allows, nor are you allowing your passion to be fulfilled".
While every business has suffered throughout the COVID-19 outbreak, Shane said that they have been able to adapt to the changes continue to deliver effective results for customers. "COVID-19 has affected all business including us," he said. "During this time of uncertainty we have been focusing on continuously trying to improve our customer interface processes to deliver the best results to our customers. We have also reassessed our clientele and works programs to ensure our customers receive cost-efficient unique solutions faster and more accurately".
Quality results and unique solutions are what Wallerawang Landscaping are known for. While most businesses claim to have the best customer service or the highest quality products, Shane and the team continue to set the bar higher. "We strive to differentiate our business by communicating our unique capabilities to attracting our ideal client. It helps our customers quickly understand what sets us apart from our competitors," he said. "We don't underestimate anything because something that you do that is so simple may be just the key to you standing out above all others. We also focus on superior customer service and aim to create the best experience for our customers, treating each customer as if they were our only one".
Apart from looking after their customers, Shane said Wallerawang Landscaping also supports their community, sponsoring many local and regional sports and events and provides employment for a vast range of people. "We employ all types of trade qualifications and machinery operators to our team and be sure that we will make your project breeze by with ease and no fuss or stress". For more information visit www.wangland.com.au.