It has been disturbing to hear some very incorrect rumours circulating within the community, over the past few days, in relation to the sanctions being imposed on Lithgow Aged Care Limited (LAC) as a result of non-compliance issues.
As a result of a recent Accreditation Audit that was conducted by the Aged Care Quality and Safety Commission, there were a number of issues around compliance, that resulted in the Dept. of Health and Ageing imposing sanctions on our facility.
So what does this mean? It means that LAC will not be taking new residents into our home for six months, giving it time to remedy the issues of concern; it means LAC has engaged some external help from industry specialists (a clinical advisor and a administrator) to assist us and it means with the ongoing support of our community, we will fix the non-compliances.
It does not mean that we have lost our funding, nor does it mean that our residents aren't being cared for. Whilst we openly acknowledge that we have temporarily lost our way, within an industry that is extremely complex, we would like to confirm the fact that, the Board, the Management and the Staff of LAC remain committed to our residents and we will get it right.
Like all organisations that operate in aged care, LAC has its' employees sign Codes of Conduct and Confidentiality to ensure the privacy of its aged care residents. This is not to "gag them".
What we would really like is for you to come and see us or give either the Chair Olwyn or myself a call. We would appreciate the opportunity to openly discuss what is happening and how we are moving forward to remedy the situation.
Craig Oeding, CEO
Olwyn King, Chairperson
Lithgow Aged Care