+60d ago

Senior Business Analyst

Hays Projects & Change Management


Base pay $700 - $735/day
Contract Standard/Business Hours
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Full job description

Your new company
You will have the opportunity to work for a large State Government Department on their high-profile strategic Customer Experience Program. You will have the chance to motivate and uplift their current customer service and support them in enabling the organisation to deliver a great customer experience consistently and efficiently across the board.

Your new role
In your new role, you will support the design phase of this Program by conducting stakeholder interviews and user research to elicit specific data sets to support problem definitions and solution development. You will lead and facilitate workshops with stakeholders to deep dive into issues and co-design/test possible solutions. You will conduct current state analysis and develop visual concepts to help communicate strategy, analysis, findings, road-maps, recommendations and/or internal communications.

What you'll need to succeed
In order to be a successful candidate, you must have a can-do attitude with lots of enthusiasm. You will be working in a fact-paced, dynamic environment with tight deadlines. You must have astute communications skills and be able to adapt your communication skills/strategy in your approach to certain audiences. It would be beneficial if you have qualifications and/or demonstrable experience working with 'Design Thinking' or 'Human-Centred Design' approaches.

What you'll get in return
In return, you will have the opportunity to support and delivery an end-to-end Customer Experience Program. You will earn up to $808 per day + GST and join a 9-month contract with a likely chance of extension.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 #2527971

Pay comparison
Market average based on all Business Analyst jobs in Sydney NSW
Above avg. range
$700 - $735/day
Market average
$167k
$150 - $261/day
3 jobs
$261 - $372/day
57 jobs
$372 - $482/day
1076 jobs
$482 - $593/day
257 jobs
$593 - $4k/day
1653 jobs
$167k
Market average
$23/hr
$154/hr
This job pays above average

Job details
Date posted
14 Jul 2021
Category
Information Technology
Occupation
Business/Systems Analysts
Above avg.
$700 - $735/day
Work type
Contract
Job mode
Standard/Business Hours

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