Customer Support Administrator

• Room for growth and development
• Supportive Team Environment

About Our Client

Our client provides geoscientific data management software and services so customers can make profitable business decisions using data assets they trust. They work with the world's leading organizations, by helping them manage their mining and environmental data assets, in a smarter, more streamlined manner. Our client prides themselves on the culture they have created inhouse to produce outstanding outcomes.

Job Description

• This is a customer engagement role that directly supports the KAM's and BDM's.
• They are the key contact for customer enquires that phone in and are chasing quotes or additional services
• They are responsible for creating and sending through quotes
• They are responsible for subscription renewal - following up with customers when their licences are expiring to get them to sign on for a further term
• Having a technology/technical aptitude would be highly beneficial given the nature of the technology sales process
• They must have strong administrative capabilities
• They will have opportunity to attend client meetings with sales reps
• Will not be closing deals

The Successful Applicant

The successful candidate will look like:

• Motivated to succeed
• Ability to multitask
• Experience in an administrator position or call centre environment
• Sales Support experience is preferable but not required
• Great communication skills

What's on Offer

Whats on offer?

• Opportunity to work for a leading organisation
• Opportunity to grow and develop new skills for junior candidates
• A supportive team environment
• Ability to WFH is offered