41d ago

Customer Care Consultant

Blackwoods


Similar jobs pay $40k ~ $60k
Permanent Full time Standard business hours
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Full job description

We are looking for Customer CareConsultants  to join our customer service team basedin various locations across QLD, NSW, VIC, SA, NT, TAS   & WA to provide an exceptional levelof service to our customers.

You will be Responsible for: 

  • Provide world class customer service via telephone or email 
  • Ensure customer requests are actioned in a timely manner within allocated timeframes
  • Take ownership in continuing and cultivating all customer interactions
  • You will be empowered to interrogate issues and escalations and be relentless in your pursuit to reach an outcome quickly 
  • There is a degree of administration related tasks and these should be actioned effectively and according to business processes

Important to Your Success:

Industry knowledge specific to mining andor electrical would be advantageous

  • Experience in a call centre environment
  • Outstanding customer service skills
  • High attention to detail with clear communication is essential
  • Demonstrated problem solving skills

What’s on offer:

  • Job security with a proud Australian company
  • Join a inclusive and diverse workforce
  • Supportive parental leave policy
  • Fantastic flex work opportunities
  • Up to 4-week Purchase leave option
  • Competitive salary package
  • The opportunity to participate in the Wesfarmers Share Plan
  • Team member discounts on company products
  • Access to discounted offers from over 400 corporate partners
  • Ongoing career development and training
  • Employee recognition programs
  • Work in a fun and supportive team

As part of the Wesfarmers Industrial and Safety group,Blackwoods is Australia’s leading supplier of industrial andsafety products with over 140 years’ experiencedelivering end-to-end specialist solutions across a multitude ofindustry segments. 

Blackwoods prides itself on Safety, Quality and providingoutstanding customer interactions at all levels.

Join a dynamic, engaged and fun team as a Customer CareConsultant, where your talents and ambition to work in anindustry-leading environment will be rewarded. -*Please add your preferred location to yourapplication. 

Locations:

Queensland:

  • Carole Park 
  • Gladtone 
  • Townsville
  • Cairns
  • Toowoomba
  • Rockhampton 
  • Mt Isa
  • Mackay

NSW: 

  • Newcastle 
  • Greystanes
  • Orange
  • Unanderra
  • Broken Hill    

Victoria:

  • Altona
  • Derrimut
  • Scoresby
  • Morewell

Are you ready to start your career with an Industryleader? APPLY NOW!

Blackwoods promotes and adheres to the policies andpractices of diversity and encourages applications from people ofall ages, nationalities, abilities, and cultures – includingAboriginal and Torres Strait Islander peoples, the LGBTQIA+community and people living with disability.

As part of our recruitment process and commitment to safety,suitable candidates will be required to undertake Background Checkswhich may include a Police Check, a Pre-employment MedicalAssessment; and/or Drug & Alcohol testing as part ofyour application process.


Skills
CUSTOMER SERVICE TEAM

Perks & benefits
Career development
Training
Pay comparison
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Market average
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Actual pay is not disclosed by the employer

Job details
Date posted
29 Jun 2022
Category
Customer Service & Call Centre
Occupation
Customer Service
Estimated
$40k ~ $60k
Contract type
Permanent
Work type
Full time
Job mode
Standard business hours
Work Authorisation
Australian citizen / Permanent resident

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