Claims Consultant

Hays | Contact Centres

Base pay $25 - $35/hr
Temporary Standard/Business Hours
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Full job description

Your new company

Work for one of Australia's leading and best regarded insurance companies to support their customers who have experienced damage to their properties or vehicles. They are known for their inclusive work culture that is built to see their employees grow and thrive within the business. This is a 6 month temporary role from the 19th of July with potential for extension and/or permanent. It will be representing the CBD office, with strong potential to WFH.

Your new role

The purpose of the role and your unique contribution is:

  • Taking warm inbound calls from customers wanting to make insurance claims
  • To be responsible for providing world class customer claims experiences
  • Ensuring you are empathetic in the time of need
  • Provide absolute clarity and direction on how we manage the claim
  • Learning and developing from day one

What you'll need to succeed

  • The ability to commence this role from the 19th of July
  • The ability to commute to the CBD office – POTENTIAL to WFH
  • Customer Service experience
  • Insurance experience not mandatory but desired
  • Previous work experience in customer facing, service orientated role
  • Clear professional communication skills
  • Comfortable being on the phone and potentially Working from Home

What you'll get in return

  • Full time, normal business hours
  • Temporary 6 month contract, potential for extension and permanence
  • Full training and supportive environment - POTENTIALLY Working From Home opportunities down the track
  • Amazing, supportive culture
  • $30.49 p.h. + 13% Super

What you need to do now

Submit your application using the Apply Now button. Within 24 hours of your application submission, you will receive an online form via SMS/Email which you should complete at your earliest convenience. Please note, this online form should take no longer than 5 minutes to complete and is required for your application to be considered.

LHS 297508 #2525672

Pay comparison
Market average based on all Claims Consultant jobs in Sydney NSW
Base pay range
$25 - $35/hr
Market average
Market average

Job details
Date posted
3 Jul 2021
Expiring date
3 Jul 2022
Base pay
$25 - $35/hr
Work type
Job mode
Standard/Business Hours

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